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Sparrow Hospital rolls out new newborn "EASE" program app

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Sparrow Health System https://www.sparrow.org/
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A new messaging system is helping parents of babies in Sparrow Hospital’s Neonatal Intensive Care Unit monitor how their newborns are doing.

The system is called EASE. It’s an app on a device at every baby’s bedside. Parents who install the app on their smartphones receive text messages and photos, and they also can watch a livestream of doctor visits when they can’t be there in person.

Kacey Wheeler of Lansing is using EASE after giving birth to her son Dax about nine weeks early.

“Eases the anxiety a little bit about wondering what he’s doing while we’re gone and anything like that.”

Parents can reply to those texts from the system and then store messages and images. To preserve privacy, they are not kept by Sparrow.

Updates can also be shared with friends and relatives.